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This privacy policy explains how BNC Baltic collects and processes your personal data when you use our website and marketing services.
By providing us with your data, you confirm that you are over 13 years of age.
BNC Baltic is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).
Full name of legal entity: GLOWELLE OÜ
Email address: info@bncbaltic.com
Registry code: 17201369
It is important that the information we hold about you is accurate and up to date. Please notify us of any changes by emailing info@bncbaltic.com.
Personal data means any information capable of identifying an individual (excluding anonymised data).
We may process the following categories of personal data:
Communication Data – includes any communication sent to us via our contact forms, email, social media, or otherwise. Processed for communication, record keeping, and legal purposes. Lawful ground: legitimate interests.
Customer Data – includes details relating to purchases of goods or services (name, title, billing/delivery address, email, phone number, purchase details, payment details). Processed for fulfilling contracts and maintaining records. Lawful ground: performance of contract.
User Data – includes data about how you use our website/services and any content you submit. Processed to operate, secure, and administer our online services. Lawful ground: legitimate interests.
Technical Data – includes IP address, login data, browser details, page visits, usage frequency, time zone, and device data collected via analytics. Processed to analyse usage, secure systems, and optimise services. Lawful ground: legitimate interests.
Marketing Data – includes your marketing preferences and communication settings. Processed to manage promotions, advertising, and campaign effectiveness. Lawful ground: legitimate interests and/or consent.
We do not collect sensitive data (race, religion, health, political opinions, sexual orientation, biometric data, or criminal records).
Failure to provide required data may prevent us from fulfilling contracts or delivering services.
Directly from you (e.g., forms, emails, communications).
Automatically through cookies and tracking technologies on our website. See our Cookie Policy for details.
Our legal basis for sending marketing communications is either your consent or our legitimate interest in growing our business.
You may opt out of marketing at any time via the unsubscribe link in emails or by contacting us at info@bncbaltic.com.
We will not share your personal data with third parties for their own marketing purposes without your explicit consent.
We may share your data with:
IT and system administration providers
Professional advisers (lawyers, accountants, auditors)
Government authorities where legally required
Business partners or buyers in the event of a merger or acquisition
All third parties are required to respect and protect your data in line with applicable laws.
If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards, such as:
Transfers to countries deemed adequate by the European Commission
Approved contractual clauses or certification mechanisms
Transfers to US providers under recognized data protection frameworks
If no safeguards apply, we will request your explicit consent.
We have implemented technical and organizational measures to prevent unauthorized access, alteration, or loss of your data. Access is restricted to employees and partners with a business need.
We retain your personal data only as long as necessary for the purposes collected, including legal, tax, and reporting obligations.
Basic customer records may be retained for up to six years after your last interaction with us, as required by law.
We may anonymise data for statistical purposes and use it indefinitely without further notice.
You have rights under data protection laws, including:
Access to your data
Correction or erasure
Restriction or objection to processing
Data portability
Withdrawal of consent (where applicable)
To exercise your rights, contact us at info@bncbaltic.com.
We may need to verify your identity before processing requests. We aim to respond within one month.
If you are dissatisfied, you have the right to complain to the State Data Protection Inspectorate (Lithuania) or your local supervisory authority.
Our website may include links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them before sharing data.
You may set your browser to refuse or block cookies. Some parts of our website may not function properly without them. For details, see our Cookie Policy.
We may update this policy from time to time. Updates will be posted on this page and, where appropriate, communicated via email.